AI-ready contact centers on Amazon Connect.

Done fast

Done right.

In weeks, not months.

Reinvent AI-powered CX with AWS Advanced Tier Services Partner Data Sleek. Modernize your contact center with cloud, AI, and productized services that deliver real ROI, fast.

Talk to an Amazon Expert
Amazon Connect Migration Kit
Trusted By:
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Your specialized Amazon Connect partner

AWS Advanced Tier Services Partner & Amazon Connect specialist

30+ cloud contact center deployments across finance, healthcare, travel, and more
Experts in Contact Lens, analytics data lakes, and Amazon Q in Connect

Why Data Sleek

Lifecycle partner, not a vendor

Pilot, migrate, optimize. We stay long after go-live.

Productized playbooks

SleekLaunch, SleekSwitch, SleekCopilot for Connect = speed, predictability, and lower risk.

Connector-first CX

Deep CTI and data integrations with Salesforce, Dynamics, Zendesk, Freshworks, and more.

AI everywhere

Amazon Q in Connect, Lex, Contact Lens, and Bedrock use cases for deflection, FCR lift, and QA automation.

Global delivery, lower TCO

India-led delivery + AWS-native design = significant savings on infrastructure and operations.

Your specialized Amazon Connect partner

Self-service containment
+0
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0%
with Lex + Q in Connect–based IVR/IVA
Handle time & transfers
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0%

AHT, fewer warm transfers with better routing and assist

QA & compliance

Auto evaluations and 24×7 analytics with Contact Lens

Run rate

Tool consolidation + usage-based economics on AWS
  • Why Choose Us

Standard packs to get you started ASAP

SleekLaunch for Amazon Connect


Migration & implementation accelerator.

Move from legacy to Amazon Connect—with IVR/IVA, CTI, and analytics—in 8–10 weeks.
  • Migration
  • Implementation

SleekSwitch


Legacy → Amazon Connect migration program.

Blueprints, parity mapping, and blue/green cutovers with measurable savings.

SleekCopilot for Connect


Agentic AI for contact centers.

Amazon Q in Connect + Contact Lens for real-time assist, auto summaries, and QA autograding.
  • Agentic AI
  • Contact Centers
  • How We Works

Modern, agile approach to deliver ROI from day one

A simple, proven way to modernize on Amazon Connect.

Assess & Design

Discovery workshops, KPI baselines, target architecture, and a migration or AI roadmap.

Build & Integrate


Amazon Connect instance, IVR/IVA, channels (voice/chat/SMS/WhatsApp), CRM CTI, and data pipelines.

Migrate & Launch


Legacy parity mapping, pilots, agent training, cutover with rollback plans, and hypercare.

Optimize & Govern


Continuous tuning for containment, AHT, QA coverage, and cost—backed by a structured release cadence.

Industry-focused expertise

Vertical packs that deliver the right use cases and ROI faster.
SleekCare – Healthcare

Triage, scheduling, Rx/refills, benefits, billing, and care reminders.
SleekTravel – Travel & Hospitality

IRROPS/rebooking, itinerary support, loyalty, and multilingual WhatsApp/SMS journeys.
SleekFinance – Financial Services

KYC/onboarding, fraud alerts, disputes, voice/chat banking, and collections.
Each pack includes prebuilt intents, flows, agent experiences, and dashboards for a 4–6 week launch.

Outcomes that matter

Self-service containment

+15–35% with Lex + Q in Connect–based IVR/IVA

Handle time & transfers

10–30% AHT, fewer warm transfers with better routing and assist

QA & compliance

Auto evaluations and 24×7 analytics with Contact Lens

Run rate

Tool consolidation + usage-based economics on AWS
  • Our Blog

Latest Insights & Updates

Let's Transform Your

Contact

Center

Ready to boost customer satisfaction and streamline operations? Get in touch today for a personalized demo or quote.

Get Started
We aim to deliver a great agent experience right from consultation to execution and ensure smooth operations through Contact Center Software.
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