We have seen customer service evolve from traditional telephony systems to its current state.
We have a passionate belief that customer service delivered using technology is no longer about buying a box or a platform and waiting the results to happen, rather it is about intelligently identifying the use case and leveraging the existing application and systems to build a system.
As a team with extensive experience of delivering Customer Service Journeys to enterprise customers across different Industries.
What excites us is how the technology which has been democratized to a large extent can be used and modify and make it available to companies in an affordable manner.
Our deep technical experience in using deep learning, web application, voice telephony systems makes us a position to push for this opportunity.